idr hokiLegal Notice

We at idr hoki operate an online gaming and sportsbook platform available only where local law permits. This legal notice sets out the jurisdictional boundaries of our service, the responsibilities of our users, and the framework under which we operate. We do not offer our services in jurisdictions where online wagering is prohibited.

Our platform provides sports betting on Liga 1, Piala AFF, Champions League, and other tournaments; live-dealer games including blackjack, roulette, baccarat, and Dragon Tiger; slot games such as Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways; and esports markets covering Mobile Legends, Free Fire, and PUBG Mobile. We accept deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet).

Users are responsible for verifying that access and use of idr hoki comply with the laws of their own jurisdiction. This notice clarifies our position on service availability, user eligibility, data protection, and dispute resolution. If you have legal questions about our service, contact our support team.

Service Availability and Jurisdiction

We at idr hoki do not offer our services in jurisdictions where online wagering is prohibited by local law. Our platform is available only in jurisdictions where such services are legally permitted. Users are responsible for verifying that access and use of idr hoki comply with the laws of their own jurisdiction.

If you access idr hoki from a jurisdiction where our services are not permitted, you do so at your own risk. We are not responsible for any legal consequences you may face as a result of accessing our platform in violation of local law. We reserve the right to restrict or terminate access to our platform from any jurisdiction at any time.

We do not make claims about our legal status in any specific jurisdiction. We do not hold a single global license, nor do we claim to be licensed in Indonesia, Jakarta, Surabaya, Bandung, Medan, Semarang, or any other specific location. Our service availability is determined by local law in each jurisdiction.

User Eligibility and Account Requirements

To open an account at idr hoki, you must be at least 18 years old and a resident of a jurisdiction where our services are available. You must provide accurate and complete information during registration, including your name, email address, date of birth, and contact details.

We reserve the right to refuse or cancel an account if we have reason to believe you have provided false information, are underage, or are accessing our platform from a prohibited jurisdiction. We may request Know Your Customer (KYC) documents to verify your identity and comply with anti-money-laundering regulations.

If your account is cancelled due to violation of our eligibility requirements, any balance in your account will be returned to you via your original deposit method. We will notify you of the reason for cancellation and provide an opportunity to respond.

Data Protection and Privacy

We at idr hoki take data protection seriously. Your personal information — including your name, email, date of birth, and payment details — is encrypted and stored securely. We do not share your data with third parties except as required by law or to process your transactions.

We use your data to verify your identity, process deposits and withdrawals, calculate cashback and tier status, and communicate with you about your account. We may also use anonymized data to improve our platform and understand user behavior.

For detailed information about how we collect, use, and protect your data, see our Privacy Policy. You have the right to access, correct, or delete your personal data. Contact our support team to request access to your data or to update your account information.

Prohibited Conduct at idr hoki

We at idr hoki prohibit the following conduct on our platform:

• Money laundering, fraud, or any illegal activity.
• Attempting to manipulate games, exploit system vulnerabilities, or engage in collusion with other players.
• Using automated tools, bots, or scripts to access our platform or place bets.
• Sharing your account credentials or allowing others to access your account.
• Accessing our platform from a prohibited jurisdiction.
• Providing false or misleading information during registration or verification.

We reserve the right to suspend or close your account if we believe you have engaged in prohibited conduct. We may also report suspected illegal activity to relevant authorities. If your account is suspended, you will not be able to place new bets or access your balance until the suspension is lifted.

Dispute Resolution and Complaints

If you have a complaint about our service at idr hoki, contact our support team. We offer multilingual support in Indonesian and English via email, live chat, and phone during business hours. We aim to resolve complaints within five business days.

Our team will investigate your complaint, review relevant transaction records, and provide a response. If you are not satisfied with our response, you can escalate your complaint to our management team. We will conduct a further review and provide a final decision within ten business days of escalation.

If you believe we have violated applicable law or your rights, you may pursue legal action in your jurisdiction. These terms are governed by the laws of the jurisdiction in which idr hoki operates. Any disputes arising from these terms or your use of our platform are subject to the dispute resolution process outlined above.

Limitation of Liability

We at idr hoki provide our platform on an "as is" basis. We do not guarantee that our platform will be error-free, uninterrupted, or free from viruses or malicious code. We are not responsible for any loss or damage arising from your use of our platform, including but not limited to loss of funds, data loss, or business interruption.

To the extent permitted by law, our liability for any claim arising from your use of idr hoki is limited to the amount you have deposited with us. We are not liable for any indirect, incidental, special, or consequential damages.

Changes to This Legal Notice

We at idr hoki may update this legal notice from time to time. If we make material changes, we will notify you via email at least 30 days before the changes take effect. Your continued use of our platform after the notification period constitutes acceptance of the updated notice.

If you do not agree with the updated notice, you can close your account and request a withdrawal of your balance. We will process your withdrawal according to our standard procedures.

Contact Us for Legal Inquiries

If you have legal questions about idr hoki, our service availability, or your rights and responsibilities, contact our support team. We offer multilingual support in Indonesian and English via email, live chat, and phone during business hours.

Our support team can provide clarification on our policies, help you understand your obligations, and assist with account-related legal issues. For complex legal matters, we recommend consulting with a legal professional in your jurisdiction.

This legal notice is effective as of the date displayed on our website. By using idr hoki, you acknowledge that you have read, understood, and agree to comply with this legal notice and all applicable laws in your jurisdiction.